Terms of Use

1. Acceptance of the terms

These Terms of Use (the "Terms") govern access to and use of the Condosuite platform (the "Service"), operated by RG Technologies Inc. ("we", "our" or the "Company"). By creating an account or using the Service, you (the "User") agree to be bound by these Terms. If you do not accept these Terms, you must not use the Service.

If you use the Service on behalf of a condominium syndicate or a business (the "Client"), you represent that you have the necessary authority to bind that Client to these Terms.

2. Description of the Service

Condosuite is a cloud-based software platform (SaaS) intended to assist condominium syndicates and their managers in administering the condominium, including without limitation: accounting, management of fees and pre-authorized debits, communications with co-owners, and administrative tracking.

The Service is a management-support tool. It does not replace the legal obligations of the syndicate, the board of directors or the condominium manager under applicable law (in particular the Civil Code of Québec), nor the advice of a professional (accountant, lawyer, receiver).

3. Account creation and security

The User is responsible for maintaining the confidentiality of their login credentials and for any activity carried out under their account. The User must immediately inform the Company of any unauthorized access or any breach of the security of their account.

4. Accuracy of the information entered

The User is solely responsible for the accuracy, completeness and updating of the information they enter into the Service, including in particular financial information, fee amounts, banking details and information relating to co-owners. The Company does not verify, and is not required to verify, the accuracy of this information. Any error, omission or inaccuracy arising from information entered by the User is their sole responsibility, and the Company cannot be held liable for the resulting consequences, including billing, debit or payment errors.

5. Acceptable use

The User undertakes to use the Service in accordance with the law and undertakes not to:

• use the Service for fraudulent or illegal purposes;
• attempt to access, without authorization, the data of other syndicates or Users;
• disrupt, overload or compromise the integrity or security of the Service;
• reverse-engineer or attempt to extract the source code of the Service, except to the extent permitted by law.

The Company reserves the right to suspend or terminate the access of any User who breaches these Terms.

6. Availability of the Service

The Company strives to keep the Service available and functional but does not guarantee uninterrupted access free of errors or bugs. The Service may be temporarily interrupted for maintenance, updates or for reasons beyond the Company's control (failure of a third-party provider, force majeure, etc.).

7. Limitation of liability

To the fullest extent permitted by applicable law:

• The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose or non-infringement.
• The Company does not warrant that the Service will be free of errors, bugs or interruptions, nor that the results obtained through use of the Service will be accurate or reliable in all circumstances.
• The Company cannot be held liable for indirect, incidental, special, punitive or consequential damages (including loss of profits, data or business opportunities) arising from the use of, or inability to use, the Service.
• The Company's total liability to the User or the Client, for any cause whatsoever, may not exceed the amount paid by the Client for use of the Service during the twelve (12) months preceding the event giving rise to the claim.

These limitations do not apply to the extent that applicable law does not permit them, in particular in the event of gross or intentional fault by the Company.

8. Indemnification

The Client undertakes to indemnify and hold the Company harmless from any claim, loss or expense (including reasonable professional fees) arising from the use of the Service by the Client or its representatives in breach of these Terms or applicable law.

9. Intellectual property

The Service, including its code, design and content (with the exception of data entered by Users), remains the exclusive property of the Company. These Terms grant the User no ownership rights in the Service, but only a limited, non-exclusive and non-transferable right of use, in accordance with these Terms.

Data entered by the Client into the Service remains the property of the Client. The Company may use this data in aggregated and anonymized form for purposes of improving the Service.

10. Payment and billing

Use of the Service is subject to the applicable subscription fees, as described at the time of subscription. Fees are non-refundable, unless otherwise indicated or required by law. Failure to pay may result in the suspension or termination of access to the Service.

11. Termination

The Company may suspend or terminate the access of any User or Client in the event of a breach of these Terms, with reasonable notice where circumstances permit. The Client may cancel their subscription in accordance with the terms described at the time of subscription. Upon termination, the Company will allow, within a reasonable time, the export of the Client's data, subject to applicable legal retention obligations.

12. Changes to the Terms

The Company may amend these Terms at any time. Any substantial change will be communicated to the User through the Service or by email. Continued use of the Service after the changes take effect constitutes acceptance of them.

13. Governing law and jurisdiction

These Terms are governed by the laws of the province of Québec and the applicable federal laws of Canada. Any dispute arising from these Terms will fall under the exclusive jurisdiction of the courts of the judicial district of Montreal, subject to applicable public-order provisions.

14. General provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect. The Company's failure to exercise a right provided for in these Terms does not constitute a waiver of that right. These Terms, together with the Privacy Policy, constitute the entire agreement between the parties in relation to the Service.

15. Contact

For any question regarding these Terms, you can reach us at:

RG Technologies Inc. Email: support@condosuite.com